DRAFT - for the founder's review; not legal advice. Fill the TODO lines and remove this line before taking real payments.
TERMS OF SALE: GOLD
Last updated: TODO(FOUNDER): date
THE SHORT VERSION (FOR EVERYONE)
- Gold is pretend money inside the game. You can earn it by playing, or a grown-up can buy a small pack.
- Only a grown-up can buy gold. They sign in to the family account and answer a sum first.
- The gold arrives straight away. Because it arrives at once, it cannot be sent back like a parcel.
- Something went wrong? A grown-up can email us and we will help.
1. WHO SELLS THE GOLD
Gold packs in OUTFLANKED (outflanked.app) are sold by MeWeBe Limited, a company registered in England and Wales.
- Company number: TODO(FOUNDER): company number
- Registered office: TODO(FOUNDER): registered address
- Contact for orders and refunds: TODO(FOUNDER): contact email
- VAT number (if registered): TODO(FOUNDER): VAT number or delete this line
2. WHAT YOU BUY
A gold pack adds a fixed amount of in-game gold to the player picked in your family account when you paid.
| Pack | Gold | Price (UK) |
|---|---|---|
| Pouch of gold | 500 | £0.99 |
| Sack of gold | 1,400 | £2.49 |
| Chest of gold | 3,000 | £4.99 |
Prices include VAT where it applies. The price you pay is always the one shown on the payment page before you pay.
- Gold can be spent in REALM (buildings, army, land) and counts towards unlocking looks in MY LOOK, exactly like gold earned by playing.
- Gold has no value outside the game. It cannot be swapped back for money, sold or moved to another family account.
- Packs contain only gold. There are no random rewards or loot boxes.
- A family account can buy at most 5 packs in one day.
3. WHO CAN BUY
Only an adult (18 or over) who controls the family account, or someone with that adult's permission, may buy gold. Buying needs a family account signed in through a link emailed to the grown-up, and a grown-up check in the game before the payment page opens.
4. PAYING
Payments are handled by Stripe. You type your card or wallet details on Stripe's own secure page; they never reach our game or our servers. We receive only a confirmation that the payment went through and the amount.
5. DELIVERY AND YOUR RIGHT TO CANCEL
Gold is digital content delivered at once. When you pay, you ask us to deliver it immediately and you agree that, once the gold has been added, you lose your 14-day right to cancel (Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, regulation 37). We confirm the purchase on the payment receipt.
If the gold does not arrive within an hour of paying, contact us and we will add it or refund you in full.
6. REFUNDS AND PROBLEMS
- If gold was not delivered, was charged twice, or a child bought it without permission, email TODO(FOUNDER): contact email with the date, the amount and the email address of the family account. We will look at every request, and we usually refund an accidental purchase if the gold has not been spent.
- Your rights under the Consumer Rights Act 2015 are not affected: digital content must be as described and of satisfactory quality.
- If you delete the family account, its gold (bought or earned) is deleted too and cannot be refunded afterwards.
- We may remove gold that was bought with a payment that is later reversed (a chargeback).
7. CHANGES
We may change the packs or prices for future purchases. Gold you already have stays yours. If the game closes for good, we will give at least 30 days' notice and stop selling gold first.
8. LAW
These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you can also use your local courts.
See also: the rules and the privacy notice.